Go Paperless Terms & Conditions


Disclosure, Agreement and Consent to Conduct Business Electronically

  1. Electronic Delivery. By consenting to enroll in the “Go Paperless” option, you agree that NYPIUA may discontinue sending paper documents and provide all insurance policy and all documents, notices and correspondence (collectively “Policy Documents”) electronically. Policy Documents include, but are not limited to:

    • Applications, declarations, amendments, endorsements, questionnaires, disclosures, and reports;
    • Bills, billing notices, payment schedules or any other correspondence related to premium payments;
    • Claim notices, disclosures, status letters, forms, and correspondence concerning a claim that arises under your policy or involves you as an insured and/or claimant;
    • Any other documents related to your insurance transactions with us.
  2. Method of Providing Communications to You in Electronic Form. All Communications that we provide to you in electronic form will be provided via e-mail.

  3. How to Withdraw Consent. You may withdraw your consent to receive Policy Documents electronically via email or phone (See “Contact Us,” Section 13, below). There is no fee for withdrawing from the “Go Paperless” option.

  4. How to Update Your Records. It is your responsibility to provide us with true, accurate and complete e-mail address, contact, and other information related to these Terms and Conditions and your insurance policies, and to promptly update or notify us of any changes in this information. You can update your information via email or phone (See “Contact Us,” Section 13, below). If we are unable to consistently deliver email notifications successfully, you will be automatically unenrolled from the “Go Paperless” options.

  5. Hardware and Software Requirements. In order to receive, access, view, sign and retain electronic Communications that we make available to you, you must have a personal computer or electronic device with internet connectivity and each of the following:

    • Browser support Firefox 59 or higher, Safari 10 or higher, Chrome 85 or higher;
    • Ability to view the disclosures on your monitor, which can be done with your internet browser;
    • PDF Reader
    • Sufficient electronic storage capacity on your computer's hard drive or other data storage unit; and
    • A valid e-mail account.

    We will update you if there are any changes to the hardware or software requirements that could impact your receiving or signing electronically delivered Communications.

  6. Requesting Paper Copies. You can obtain a paper copy of any Communication we provide to you electronically by printing it yourself or by requesting that we mail you a paper copy. Requests for paper copies must be made within a reasonable time after we first provided the electronic Communication to you. Paper copies may be requested via email or phone (See “Contact Us,” Section 13, below). There is no charge associated with requesting a paper copy of a Communication we sent you electronically. We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any Communication that you have authorized us to provide electronically.

  7. Mandatory Paper Copies of Electronic Communications. We will not send you a paper copy of electronic Communications unless you request it, we otherwise deem it appropriate to do so, or in some instances where we are required by law to send paper copies of documents.

  8. Communications in Writing. All Communications in either electronic or paper format from us to you will be considered "in writing." It is within your discretion to print or download any electronic Communications for your records.

  9. Law. You acknowledge and agree that your consent to transact electronic business is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and your state's UETA law.

  10. Termination or Changes. We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, terminate or change the terms and conditions on which we provide electronic Communications or transact business electronically. We will provide notice of any such termination or changes. Your continued enrollment will constitute acceptance of these changes. Your acceptance of these terms also applies for other insureds on your policy.

  11. Authority to Accept Document Electronically. You acknowledge and agree that you have the authority to receive these documents electronically on behalf of all insureds under your policy.

  12. Confirmation. You will receive a confirmation email from us once you consent to transacting business electronically with us. You should contact us if you do not receive this confirmation email within 5 business days.

  13. Contact us.